Returns & Exchanges

At myNASAstore, we want you to be over the moon with your purchase. If your gear isn't the perfect fit, you can return or exchange any unworn items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack your items in their original packaging, ensuring all tags are attached and the mission-ready condition is maintained.

• 3.
  Attach Shipping Label

  Download and print the prepaid shipping label provided by our portal and affix it clearly to the outside of your return parcel.

• 4.
  Mission Complete

  Drop your package at any authorized carrier location; once received at our base, we will process your refund or exchange within 5-7 business days.